FAQs

Insurance and Billing: I am not contracted with any insurance companies. Upon request I will provide you a statement or superbill that you may submit to your insurance provider for reimbursement, depending on your particular insurance plan and out-of-network benefits. I am not a Medicare provider and claims for these visits cannot be submitted to Medicare.

Initial Appointments: Payment (non-refundable) is due at the time of booking.

Appointment Frequency: I typically recommend monthly medication visits. When a medication is first introduced particularly with children we will schedule a brief call within 1-2 weeks depending on the clinical indication. If your medication regimen is stable, I will extend this to every 3 months. However, I require that all patients follow up with me at a minimum of every 3 months. If you are unable to maintain this frequency, we may need to terminate our doctor-patient relationship.

Cancellation Policy: 72-hours prior to Monday appointments, 24-hours prior to all other days. You will be billed at the usual rate for any late cancellations or no-shows. If you are more than 20 minutes late, it may be considered a missed appointment.

Payment: Due by the time services are rendered. Your credit card will be charged 1 day prior to the scheduled appointment time.

Care Coordination/Additional Clinical Time: For any clinical communications longer than 5 minutes, you may be billed at the usual rate for any letters, reports, forms, telephone consultations with other clinicians, family members or school. This charge may include time to read and respond to longer than usual email correspondence.

Phone/Email: Please note Dr. Davis does not maintain a live call line. Voicemails will be returned promptly by office staff. If you are a current patient of Dr. Davis and need to reach her urgently, please press option 2 to to leave a VM and she will return your call when available. If you are experiencing an emergency and cannot wait for a call back, proceed to the ER/call 911. Email is not to be used for urgent or emergent issues and does not represent a valid substitute for concerns that should be addressed during a clinical encounter. I do my best to reply to emails by the end of the next business day. Emails received over the weekends or holidays will be addressed on the following business day. Please note that all emails are considered part of your medical record and though I use HIPAA-secure email, you should be aware of the inherent security risks of communicating via email.

Refills: You will be given enough medication to last until your next visit. If you run out of medication or lose medication and are repeatedly missing appointments, you may be billed a $25 refill fee. Please allow 1 full business day to process any refill requests. Prior to requesting a refill, please check first with your pharmacy that they do not already have a refill on file. I require that all patients follow up with me at a minimum of every 3 months.

Emergencies: If you are experiencing a life-threatening situation or emergency, please call 911 and/or go to your nearest ER.

Good Faith Estimate: In compliance with the No Surprises Act in effect as of January 1, 2022, out-of-network healthcare providers are required to notify patients of their Federal rights and protections against potential surprise medical bills. The Good Faith Estimate (GFE) is a document estimating the cost of services over a period of time. Though it can be challenging to determine the exact duration and frequency of psychiatric treatment, I strive toward transparency and will do my best to furnish an accurate GFE for your financial planning. Upon booking and each year, I will provide an estimate based on the most and least often patients tend to use the services for your reference. For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call CMS at 1-800-985-3059 .

HIPAA/Privacy: Please see Notice of Privacy Practices information here.